Bilbet Customer Support

Belbet always strives to provide our players with the highest quality service and provides users with 24/7 support. If you have any problems or questions while playing through the site or application, questions about Bilbet bonus, or you need advice with the casino, deposits and withdrawals of funds or anything else, you can always contact our support team for help. Works round the clock without days off and holidays. There are several ways to get the information you need.


This is the easiest and most versatile way to get answers to your questions. You can send a support letter to the email address – [email protected]. Note that, we only reply to this address. Any other email addresses are not official and may belong to scammers. Please be careful.

The major advantage of applying via email is that your inquiry will be answered in a timely and thorough manner. The answer to your question will arrive within 24 hours, however we always strive to fulfill customer requests as quickly as possible. Keep the following principles in mind to make our job easier and the process of giving assistance faster:

  • Send emails using the feedback form or the email address you gave when you created your account.
  • Stick to one thread of discussion. Do not start new debates.
  • Do not respond to emails containing advertising or newsletters.
  • Tell us in a few lines what the problem is in the subject line of the letter;
  • Describe the nature of the problem in as much detail as possible in the text. Attach screenshots if required.

Also, always adhere to generally accepted rules and norms of communication. Being rude or insulting is not only not helpful in resolving issues faster, but can also lead to your account being blocked.

Help section

If you have a general question, you may be able to find the answer in the help area. We’ve answered the most frequently asked questions regarding playing on the Bilbet betting site right here. You may save us time and obtain the answer you need much faster than contacting the support team. Note that, you can find Bilbet customer care number on the official Bilbet website.

Social networks and messengers

In the popular messenger Telegram, we have our own channel. You may locate it by typing @bilbet_official into the messenger’s search bar. There is a wealth of essential information available here, including announcements of upcoming promotions and bonuses, competitions, and significant news. You may also find us on Instagram under the handle bilbet_official.


  • When can I start playing?

    Only adults are permitted to gamble. To wager on sports and play casino games, you must be at least 18 years old.

  • How many accounts am I allowed to have?

    Users are only permitted to have one account. The regulations restrict repeated registration and can result in lifetime blocking.

  • Is there a first-time deposit bonus?

    Yes, you may earn up to INR 5,000 in free bets for your initial investment.

  • Is it possible for me to download the app?

    Yes, we recommend installing the Bilbet Android app. It has all of the same gaming options that are available on the official website.

  • Is there a coupon code?

    When creating an account, enter the STARTPROMO promo code to participate in all unique campaigns and gain additional incentives.